Embrace Future Trends

Microsoft's continuous innovation supports your current development and helps realize your future product vision, leveraging the power of Cloud Platform and Cloud Services.

Build Your Way

We are committed to open-source, supporting all languages and frameworks, allowing you to build and deploy wherever you choose with flexible Cloud Hosting Services.

Smooth Hybrid Cloud Operations

Whether on-premises, cloud, or at the edge, we meet your location needs with Cloud Managed Services, helping you integrate and manage environments seamlessly.

Trust Your Cloud

Get comprehensive security backed by experts and proactive compliance, trusted by enterprises, governments, and startups across Cloud Platform solutions.

Azure Global Infrastructure

Local Reach, Global Impact

Break free from the constraints of on-premises data centers with the trusted, flexible, and reliable Microsoft Cloud. Rebuild your business and reduce costs with one of the largest global networks, featuring over 100 highly secure facilities, powered by efficient cloud solutions. Use it for Business Cloud Backup and remote Data Backup needs globally.

Azure Product Services

Windows Virtual Desktop (WVD)

(Formerly Windows Virtual Desktop, WVD)

The best virtual desktop experience delivered by Azure

Set up Azure Virtual Desktop in minutes and deploy scalable Windows desktops and applications in Azure, reducing costs with qualified Windows licensing. Ideal for companies needing advanced Cloud Services.

Deploy and scale in minutes with advanced Cloud Hosting Services

High enterprise compatibility, offering Windows 10 desktop and Office 365 features.

Integrate with hybrid cloud services to manage your environment with ease.

100% cloud services, leveraging existing licenses without additional hardware or software purchases. Ideal for cloud managed services applications.

VIRTUAL MACHINE (VM)

Create Linux and Windows virtual machines in seconds and reduce costs.

Migrate your business-critical workloads to Azure's infrastructure, improving operational efficiency. Run SQL Server, SAP, Oracle® software, and high-performance applications on Azure virtual machines with Cloud Platform solutions.

Billing per second for cost-effective cloud computing.

Scale your VM instances from one to thousands within minutes using Azure Virtual Machine Scale Sets.

Encrypt sensitive data, protect VMs from threats, and secure network traffic while meeting compliance requirements. Leverage AI Applications to enhance security.

Choose Linux or Windows systems. Deploy your own VM image or download from Azure Marketplace with Cloud Services flexibility.

STORAGE ACCOUNT

Azure Storage Accounts hold all your Azure storage data objects: blobs, file shares, queues, tables, and disks.
Storage accounts provide a unique namespace for your Azure storage data, accessible globally via HTTP or HTTPS.
Data in storage accounts is highly durable, secure, and scalable, perfect for Business Cloud Backup and remote Data Backup.
Storage space is scalable and billed based on usage, allowing you to minimize unnecessary costs.

Achievements

90+

Compliance offerings - the industry's largest portfolio

95%

of Fortune 500 companies trust Azure for their business needs, from Cloud Platform solutions to Generative AI-powered innovations.

$1 billion

(USD) in annual security investments to protect customer data from cyber threats.

Azure Technical Support Levels

Service Content	Basic	Developer	Business	Enterprise
Support Languages: English, Chinese
Documentation, White Papers, Forums
Professional Billing Back Office
Unlimited original work order support
Azure Advisor – Free personalized guide for best practices[1]
Azure Service Health[2]
Initial inspection for service abnormalities
Customer service case levels[3]		Light business impact (Severity C): During business hours within eight hours	Major business impact (Severity A): Within one hour Moderate business impact (Severity B): Within four hours Light business impact (Severity C): During business hours within eight hours	Major business impact (Severity A): Within one hour Moderate business impact (Severity B): Within two hours Light business impact (Severity C): During business hours within four hours
Support for high-impact issues		5X8	7X24	7X24
Phone and group support for technical issues		Available via email during business hours only
Work order history tracking
Architecture Support		General Guidance	General Guidance	Guidance by a team of professionally managed support managers
Support API[4]				Programmatically create and manage Azure Support Tickets
Training				Webinars led by Azure engineers
Proactive Guidance				Provided by a team of professionally managed support managers
Azure SQL Automatic Scheduling/Backup
Azure AKS Cluster Version Updates
Pricing[5]	Available for all Azure customers	See detailed pricing	See detailed pricing	See detailed pricing

Remarks:

[1]. For Azure Advisor – free personalized guide for best practices, please refer to:

https://azure.microsoft.com/en-us/services/advisor/#overview

[2]. For Azure Service Health, please refer to:

https://azure.microsoft.com/en-us/features/service-health/

[3]. For Microsoft SLA terms and response service levels, please refer to:

https://azure.microsoft.com/en-us/support/plans/

https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services?lang=1

[4]. For Support API, please refer to:

https://docs.microsoft.com/en-us/rest/api/support/

[5]. Customers using Microsoft products must comply with the Microsoft Manufacturer’s Regulations (referred to as “Manufacturer Regulations”). Manufacturer Regulations include but are not limited to the Microsoft Customer Agreement (MCA), for more details refer to https://www.microsoft.com/licensing/docs/

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